Privacy Policy

1. Introduction

Elite Doors & Windows (“we,” “our,” or “us”) operates the website at https://elitedoorswindows.com. This Privacy Policy describes how we collect, use, disclose and safeguard your information when you visit our website or contact us. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

2. Information We Collect

We may collect the following categories of personal information:

• Contact information, name, email address, phone number and project details you submit through our contact form.
• Usage data, IP address, browser type, pages visited, time on site and referring URL. Collected automatically via server logs and analytics cookies.
• Communication records, emails, phone calls and chat messages you initiate with us.

We do not collect payment card information on this website. Any financial transactions are processed through secure third-party payment processors.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide project consultations.
• Send you quotes, proposals and project-related correspondence.
• Improve our website, services and customer experience.
• Comply with legal obligations.
• Send occasional marketing communications, only with your consent and you may opt out at any time.

4. Sharing of Information

We do not sell, trade or rent your personal information to third parties. We may share information with:

• Service providers, vendors who assist us in operating our website and conducting our business (e.g., email delivery, analytics), bound by confidentiality agreements.
• Legal authorities, when required by law, court order or government request.
• Business transfers, in the event of a merger, acquisition or sale of assets, your information may be transferred as part of the transaction.

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance functionality and analyze site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you disable cookies, some features of the site may not function properly.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Contact form submissions and project correspondence are retained for up to 7 years for business records purposes.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information, subject to legal requirements.
• Opt out of marketing communications.
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us at info@elitedoorswindows.com.

8. Security

We implement industry-standard technical and organizational measures to protect your information against unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites. We encourage you to review the privacy policy of every site you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date. Your continued use of the site after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: